AV1 gives local authorities a scalable, cost-effective way to tackle persistent absence, support reintegration, and keep every pupil connected to learning and belonging.



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Local authorities carry a legal duty under Section 19 of the Education Act to ensure every child who cannot attend school receives a suitable education. In practice, meeting that duty is becoming harder and more expensive.
Students experiencing EBSA, long-term medical absence, and anxiety-related non-attendance are increasingly being referred to alternative provision, simply because earlier support isn’t in place.
The tools available to most authorities (such as home tutoring, AP placements, outreach services) are reactive, resource-intensive, and often poorly positioned to support reintegration. Children fall further behind and disengagement sets in.

Children attend live lessons with their teachers and classmates. AV1 delivers teaching in real time rather than using recordings.
Friendships, routines, and belonging don't have to pause during absence. AV1 keeps pupils part of their school community.
Rather than replacing school, AV1 supports a gradual, confident reintegration with 77.6% of deployments result in a return to in-person attendance.

Local authorities manage a central fleet and loan units to schools as needs arise.
AV1 has been purpose-built for school settings, with robust safeguarding features including no recording or screeshotting capability, and full GDPR compliance.
Unlike standard video conferencing, AV1 is designed specifically for the classroom. The robot sits at the child's desk, making them visible to the teacher, included in group work, and part of the everyday rhythm of school life.
The child has full control, they can look around, raise a hand, speak when ready, or simply listen. The experience is quieter and less overwhelming than being physically present, which is especially valuable for children with EBSA, anxiety, or sensory needs.
For local authorities, AV1 works best as a centrally managed resource deployed flexibly across schools as individual needs arise, with a simple referral process and no specialist IT required to get started.



Pupils attend real lessons with their own teacher, enabling a smoother stransition to secondary or ability to take GCSE and A-Level exams.
AV1 supports primary, secondary, post-16, and SEND settings. It can also be used within school, allowing pupils o access lessons from a quieter space on-site
Many local authorities use a joined-up approach, where teams across Complex Medical Needs, Virtual School, Education Psycology, SEND, Attendance and Inclusion have access

Compared to one-to-one tuition or Online Alternative Provision, AV1 provides a significantly more cost-effective way to support pupils, at scale, in a mainstream setting.
Usage, attendance hours, and reintegration outcomes are tracked, giving your authority clear data to report against statutory duties.

AV1 doesn't just provide education — it widens the opportunity to make the child feel part of the school community. We've had some great success with it. Local authorities can go very different ways about approaching the AV1 service."

"AV1 enables students to build resilience and avoid falling further behind in their studies, while working on the social and emotional aspects of school life causing them worry."

"The scheme has been warmly praised in our recent SEND inspection. It is a cost-effective way of providing support for young people that other students and staff also love to be part of."
AV1 is used by over 4000 schools across the UK and internationally. The outcomes are consistent: maintained curriculum access, improved reintegration rates and, critically, data that SENCOs can put in front of an inspector.
In 2019, the Department for Education funded the UK's largest telepresence trial with 90 AV1 robots across multiple schools. Results were clear: attendance improved, pupils kept up with their peers, and reintegration was faster.
Building on that evidence, the 2023 DfE guidance on children who cannot attend school formally recommends telepresence robots as a recognised and effective approach for absent pupils.
For local authorities, this matters. Using AV1 is not a novel experiment, it is a DfE-aligned practice that demonstrates strategic, evidence-led commissioning of inclusion support.
"The robots aided reintegration by enabling children and young people to have a consistent link to their classroom and their teacher." — Department for Education, 2021
Talk to our Local Authority Partnerships team about how AV1 can support your region.
