
How local authority cross-department collaboration is transforming the school absence crisis

Wakefield Council is pioneering a joined-up attendance and reintegration approach to supporting absent learners. By utilising our AV1 technology in mainstream schools and Pupil Referral Unit's (PRUs), the council has created a cost-effective and resource efficient approach to ensuring inclusion, learning and belonging for every child in Wakefield.
School absence is creating unsustainable pressure on education systems. The number of students with special educational needs and disabilities (SEND), medical needs or emotionally based school non-attendance (EBSNA) is growing, and transitions between home, hospital, PRUs, and mainstream settings often causes disruptive breaks in their learning and sense of belonging in school.
Wakefield, like local authorities across the UK, have a statutory duty to provide education for every child, but frequently find it impossible with the funding and resources and available to them.
"Prior to having AV1 available to us, a pupil who wouldn't come into school would get 2 to 3 hours tuition a week. Now they can be here full time and do the same 25 hours that students on site so it means that they are not missing out at all." – Ben Lee, Teacher at Pinderfields PRU.
To ensure no child falls through the cracks, Wakefield Council adopted a joined-up approach using AV1 as the central bridge for connection. This strategy supports schools across the region, with Wakefield Council providing the strategic oversight, funding, and deployment of the physical AV1 robots.
"The alternative is paying for these children to go to Alternative Provision. In actual fact the use of AV1 for that time limited period is so much more effective for schools." – Jacqui Dundas, Head of Service for Inclusion Strategy & Performance at Wakefield Council
By embedding our AV1 technology into across departments for Inclusion, SEND, Education Psychology and Medical Needs, the Wakefield approach has demonstrated significant benefits:
"When Ofsted come to do their inspection we feel confident that we are fully inclusive. We have attendance figures that show these children are not being left behind." – Natalie Jackson, Assistant Headteacher at Pinderfields PRU
"Once they were able to see what was happening in the classroom, they started coming to events like summer fairs. That helped when they transitioned back into school – they felt like they belonged." – Sarah Jackson, SENCO at St John's CE Junior & Infants School
Watch the full video to hear directly from the teams at Wakefield Council, Pinderfields PRU, and St John's CE Primary School on how they are collaborating to transform attendance, reintegration and inclusion.
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