AV1 and privacy
In the classroom, the main priority should always be the safety of pupils and teachers. To enable the AV1 user, their classmates, and teachers to make the most out of AV1, it is essential that everyone feels safe when using the robot.
Only one child or young adult can use AV1 at a time. The user creates a password to log on to AV1, and confirms that only they know the password. CTO of No Isolation, Marius Aabel, explains:
“It is extremely important that every person who has an AV1 in their classroom is sure of who the user on the other side is. There should never be any doubt of who is connected to the robot. Therefore, the child or young adult must enter the password every time they log on to AV1.”
In addition, the pupil's parents/guardians are required to sign a contract and confirm that only the child/young adult will be using AV1. If a parent/guardian logs on to AV1, it would be a breach of contract.
AV1 can only be used in real-time and it is not possible to record or save any data. All streamed data is thoroughly encrypted, and it is impossible for any external party to access the video/audio sent between the user and the robot. All video/audio is sent through a closed tunnel between the robot and the tablet/phone.
To participate and interact, one has to be present either in front of the robot or in front of the tablet/phone.
Nothing is stored
All data is sent encrypted between No Isolation's servers. Consequently, neither No Isolation or anyone else can access the video and audio sent between the child and the robot.
Not even the child or young adult can store video or audio from AV1. If they are connected to AV1 from an Android device and tries to record or take a screenshot, they will not be able to. Notably, if the user is connected to AV1 from an iOS device and try to record or take a screenshot, both the user and No Isolation receive a notification. If it happens just once more, No Isolation will deactivate the robot. In addition, if the child tries to connect AV1 to a TV screen, the screen will turn black.
Developed in collaboration with external actors
Many external groups have played a role in the development of AV1. In addition to cooperating and consulting with children and young adults with long-term illnesses, No Isolation has cooperated and/or consulted with the Norwegian Data Protection Authority, teachers, parents, lawyers, organisations, and hospitals.
The Norwegian Cancer Society is a nationwide organisation for voluntary efforts against cancer in Norway.
Sunnaas Rehabilitation Hospital is Norway's largest specialized hospital in rehabilitation and physical medicine.
St. Olavs hospital, Trondheim University Hospital, is one of the largest hospitals in Norway.
The University of Oslo is a leading European university and Norway's largest.