Midlands Partnership NHS Trust Foundation

Using Komp across a range of services to support digital inclusion and remote appointments.

About the organisation

The Midlands Partnership Foundation NHS Trust is one of the largest NHS Trusts in the UK, serving a population of more than 1.5 million people. As part of their digital strategy, they are working in partnership with No Isolation to support digital inclusion and transformation in a range of services.

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Why did they choose Komp?

The Trust selected Komp because of its unique accessibility, simplicity and ability to facilitate remote appointments, wellbeing checks and reduce social isolation.

The future of the NHS is in the successful transformation and adoption of digital solutions, through more projects like this.

- Martyn Perry Associate Director of IM&T Transformation

How are they using Komp?

The Trust is using Komp for a range of services, including pre dementia assessments, IAPT (talking therapies), community nursing services and learning disability services. Komp is being used by consultant psychologists, occupational therapists, specialist nurses and mental health professionals in the Trust.

What difference has Komp made?

After one year of using Komp, staff reported that using the device has:

Reduced travel times, allowing them to schedule more appointments

Improve remote working and infection control

Reduced social Isolation

Reduced inequalities of access to services for those with limited income, infrastructure or ability to use mainstream technology

As a result of their Komp project, the Trust was awarded the prestigious NHS Future Parliamentary Award in July 2022 for ensuring that patients without digital skills, home internet, or access to technology could join and undertake virtual consultations. The project has given patients more choice on how they access and progress through their care and helped the Trust reduce backlogs caused by the pandemic.

When we rapidly deployed video consultations as part of our Covid response we didn’t have a robust way of accommodating service users with accessibility or training needs. The Komp device enabled us to provide a rapid and easy means for service users to easily join a video consultation and receive care from within their own home that otherwise wouldn’t have the access or the ability to join a video consultation through a phone/tablet/computer.

- Martyn Perry Associate Director of IM&T Transformation

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