Human contact, love and close relationships are important for everyone, no matter their age or physical abilities. However, with smartphones and social media, social interaction and communication has largely moved from analogue to digital platforms. This often leaves technologically inexperienced and the elderly behind.
Komp is the one-button computer that bridges the communication gap between those that struggle to use modern day technology, and their more tech-savvy family and friends.
What is Komp?
Komp is a one-button computer, simpler to use than any tablet or smartphone, linked to an app for family members to use. From their own device, children, grandchildren and old friends can share photos, messages and make video calls directly to the person viewing Komp’s screen. With 4G internet now available with Komp, all grandma or grandpa has to do is plug it in and turn it on, making it as easy to set up as it is to use. Komp is developed with privacy and security in mind, so it is a safe, secure and closed social network for the whole family.
Explain Komp to your loved ones
We know Komp can be tricky to explain to the person getting it, they’re often skeptical of new technology, and don't necessarily see the point of something they’ve never used. That’s why we gathered useful information to help your family decide if Komp is the right solution.
– Komp app user from the App Store
This has to be the product of the year. You have solved a huge problem in the market with the simplicity of the total solution for people who don’t know tech at all. My mother has never used a mobile phone of any kind, iPad or computer. Now the problem is solved and we can chat every day. This really is a life saver.
Simple video calling device for the elderly
To receive calls, no action is required from the user when Komp is turned on. Calls will be automatically answered after 10 seconds. If the recipient doesn't want to answer, Komp can be turned off. Photos and messages appear on screen when the device is turned on.
To send photos, messages and make video calls, you need to download the Komp app (iOS or Android). Once connected to Komp you can invite your friends and family to the app, see a feed of images they send and interact with the Komp user, making it a closed social network for the entire family. Read more about how to use the app here.
Komp is a user friendly product, it simply allows your friends and family to share photos of their day to day lives, send messages, reminders and make video calls.
- No touch-screen, which older fingertips can often struggle with
- No usernames, passwords or manual updates required
- Large 21” inch screen, clear sound and in-built microphone
- Plugs into the wall, no charging required, and connects to either WiFi or an in-built 4G sim
- Stands on a surface or can be wall-mounted
- The user can not call from Komp itself. When we developed Komp, the pilot testers said that adding outgoing calls as a functionality made the product more complicated and increased the threshold of use. We've stripped Komp of advanced functionality so that the users experience a feeling of mastery.
Privacy and security
Komp is developed with privacy and security in mind, it is a safe, secure and closed social network for the whole family.
Only invited friends and family members can send content to Komp. And only the administrator (the person who initially set Komp up) can invite people to join.
Why would I need 4G?
If your relative does not have WiFi available, you can get our 4G subscription, which you purchase via the app. The integrated SIM card will pick up the mobile network, just like your smartphone. You just plug it in, and it works! There has to be 4G reception in the area.
How much does it cost?
Our 4G subscription costs £19 per month for unlimited data. The first month is free.
I've purchased/rented Komp without 4G. Can I have it at a later stage?
Yes, you can start and cancel a subscription at any moment. There is no notice period. Please contact support@noisolation, mentioning the serial number of your Komp and we can activate the SIM card immediately.
How does it work?
Every Komp comes with an integrated 4G SIM card that is active during the installation process. The person who sets up the Komp automatically becomes administrator and will receive a message during onboarding whether they want to purchase 4G or use WiFi instead.
If there is no WiFi available, you can purchase an unlimited 4G subscription for £18.99 per month, with the first month for free. The subscription is managed via the Google Play Store (for Android devices) or the App Store (for Apple devices). When activated, you can cancel your subscription any time.
Tap “Use WiFi instead” if you don’t want to purchase a subscription, and add a WiFi network to the Komp. When the Komp is connected to WiFi, the 4G SIM card will be disabled. More information on adding a WiFi network.
How do I subscribe for 4G?
The first person who installs the Komp can purchase a 4G subscription via the app during the onboarding stage. You can also activate the subscription at a later moment. More information on activating and cancelling your subscription can be found here
Can I use a different SIM card
It is not possible to use your own SIM card in Komp. It is also not possible to insert the Komp SIM card into a different device, if this is done the SIM card will be blocked.
You can terminate your subscription via the Play Store or App Store at any moment, which will cancel your 4G and the billing at the end of the month. There is no minimum period for a 4G subscription. Please visit our support pages for more information and instructions.
– Carolyn, Komp app user
We have been so much happier since getting a Komp for my mum in the care home, all her family and friends can connect to her at a touch, see her, talk to her, so easy to use as she does not have to do a thing.