AV1 and privacy
In the classroom, the safety of pupils and teachers are first priority. In order for the AV1 user, classmates and teachers to make the most out of AV1, it is essential that everyone feels safe when using the robot.
Only one child or young adult can use AV1 at a time. The user creates a password to log on to AV1 and confirms that only (s)he knows the password. CTO of No Isolation, Marius Aabel, explains:
“It is extremely important that everyone who has an AV1 in their classroom are sure of who the user on the other side is. There should never be doubt of who is connected to the robot. Therefore, the child or young adult has to enter the password every time s(he) logs on to AV1.”
In addition, the pupil's parents/guardians must sign a contract and confirm that only the child/young adult will be using AV1. If a parent/guardian logs on to AV1, it would be a breach of contract.
AV1 can only be used in real-time and it is not possible to record or save any data. All streamed data is thoroughly encrypted and it is impossible for any external party to access the video/audio sent between the user and the robot. All video/audio is sent through a closed tunnel between the robot and the tablet/phone.
To participate and interact, one has to be present either in front of the robot or in front of the tablet/phone.
Nothing is stored
All data is sent encrypted between No Isolation's servers. Consequently, neither No Isolation nor anyone else can access the video and audio sent between the child and the robot.
Not even the child or young adult can store video or audio from AV1. If s(he) is connected to AV1 from an Android device and tries to record or take a screenshot, this is not possible. Moreover, if s(he) is connected to AV1 from an iOS device and tries to record or take a screenshot, both the user and No Isolation receive a notification. If it happens again, No Isolation deactivates the robot. In addition, if the child tries to connect AV1 to a TV screen, the screen turns black.
Developed in collaboration with external actors
Many external actors have had a role in the development of AV1. In addition to cooperating and consulting with children and young adults with long-term illnesses, No Isolation has cooperated and/or consulted with the Norwegian Data Protection Authority, teachers, parents, lawyers, organisations and hospitals.
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